Employee Relations Specialist III

Company Name:
Navy Federal Credit Union
Basic Purpose
To provide advice, guidance and counseling to employees and management pertaining to employee relations issues and employment laws. To investigate employee concerns and performance matters and recommend an appropriate and consistent course of action.
Major Responsibilities:
1. Ensures that employment laws and Navy Federal policies and procedures are applied fairly and consistently.
Uses knowledge and expertise of federal, international and state employment laws to provide advice, guidance and counseling to employees and management
Resolves issues involving discipline, performance, employee concerns, attendance, promotions/reductions/reassignments, documentation, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADA, ADEA)
Investigates adverse actions, EEO matters and employee concerns
Participates in fact-finding meetings; interviews involved parties, reviews documentation, compiles notes, and assists in identifying options for resolution and documents incidents and meetings; creates chronological history of relevant issues
Reviews exit interview surveys for all separating employees, analyzes trends within data and makes recommendations; interviews separating employees about workplace concerns and takes appropriate action
Reviews Request for Personnel Actions (RPAs) in which employees have been declared ineligible for rehire; reviews reasons and relevant documentation to ensure ineligibility is in accordance with Navy Federal's policies and procedures and makes final decision in accordance with eligibility for rehire policy
Researches Navy Federal policies, procedures and past practices to ensure consistency in all actions; analyzes compiled documentation and recommends appropriate course of action, including memos of warning or formal levels of disciplinary action (e.g. reprimand, suspension, reassignment/reduction, or termination)
Works to resolve issues to obtain satisfactory solutions and limit litigation
Composes a Personnel Action document noting Navy Federal's policy and procedures, the performance issues and/or policy violation, and the requisite course of action; ensures the accuracy of the content and that the document is legally defensible/sound
Monitors relevant legislation and stays abreast of new developments related to Human Resources and employment law
2. Ensures understanding and creates policies and procedures for all levels of employees throughout Navy Federal.
Reviews performance appraisals as requested and/or when required; evaluates the content of the appraisal to ensure fairness, consistency, accuracy, and legal compliance
Trains and advises management on a variety of employee relations matters such as attendance, harassment, discipline, and general performance and conduct matters
Identifies policies that should be initiated or revised
3. Performs other related duties as assigned.
Represents Navy Federal in unemployment hearings and appeals as necessary
Level III:
Conducts research on diverse assignments that may require extensive knowledge of a functional area
Applies advanced knowledge of theories, principles and practices of human resource management, including applicable federal and state laws and regulations
Provides consultation and problem resolution services, maintains extensive contact with management and employees
Provides guidance to and resolves more complex issues; researches and evaluates employment practices and makes recommendations
Assists in training Employee Relations Specialist, Level I and Level II
Qualifications -- Knowledge, Skills and Abilities
Level III:
Demonstrated skills in researching and/or resolving, with minimal oversight, Employee Relations situations that involve EEO, performance appraisals, promotions, reductions/reassignments, disciplinary actions, work-related interpersonal problems, employee complaints, and/or unemployment compensation
Experience effectively leading and resolving employee relations investigations
Experience in progressively responsible positions which reflect the ability to work independently and as part of a team; manage multiple tasks effectively; interpret instructions and procedures; interpret and apply laws and regulations; exercise sound judgment; display a high degree of initiative and resourcefulness; and conduct research and analysis, draw conclusions and make recommendation
Highly developed written communication skills to include the ability to convey complex information in a clear and concise manner
Demonstrated analytical and problem solving skills
Skill in interpreting regulations, instructions, procedures, and policies
Supervisory experience
Education/formal training in Human Resources, Organizational/Behavior Management, or Counseling or Social Sciences
Monday - Friday, 11:00 AM - 7:30 PM
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D

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